Delivery

Packaging & delivery

Delivery information

- We use DHL for all UK and International deliveries.
- Delivery times are for in stock products only. For exact delivery dates on pre-ordered items please contact info@capranv.com
- All DHL deliveries are tracked and must be signed for.
- Please be aware that UK public holidays will affect your expected delivery date.
- All orders come packed in our Capra NV presentation gift boxes, free of charge.

Shipping details

Each item is hand finished to order. Please allow 7 – 14 days before shipping.

Shipping Times

UK & Europe
Delivery time 2 – 5 working days

Rest of World
Delivery time 5 – 10 working days

Capra NV bespoke

Capra NV bespoke orders take 4 - 6 weeks once the design has been approved by the customer.

Christmas delivery dates 2020

Deadline for orders for Christmas deliveries in UK
5th December

Deadline for orders for Christmas deliveries within Europe
27th November

Deadline for orders for Christmas deliveries outside of the EU
27th November

Orders must be placed before 12pm UK time on these dates for Christmas delivery.

Capra NV does not accept responsibility or liability for delivery delays beyond its control.

 UK Delivery

We deliver UK wide and are providing the delivery service Free of Charge.

 International Delivery

Due to international trading agreements and local customs restrictions, we may be unable to ship certain items to your location. We will let you know if this is the case once you proceed to purchase.

DDP (Delivery Duty Paid)

We ship to your destination on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price. The following countries in Europe delivered DDP and Free of Charge.

Euro Zone (DDP and Free of Charge Delivery)

  • Austria
  • Andorra
  • Belgium
  • Cyprus
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungry
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Portugal
  • Slovakia
  • Slovenia
  • Spain

 

Non- Euro Zone (DDP and Free of Charge Delivery)

  • Albania
  • Andorra
  • Bosnia & Herzegovina
  • Canary Islands
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Georgia
  • Gibraltar
  • Greenland
  • Hungary
  • Iceland
  • Israel
  • Liechtenstein
  • Macedonia (North)
  • Moldova (Republic of)
  • Monaco
  • Montenegro (Republic of)
  • Norway
  • Poland
  • Romania
  • San Marino
  • Serbia (Republic of)
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • Vatican City

Mainland USA

We are offering clients who purchase within Mainland USA free shipping and the items will be Delivered Duty Paid.

Rest of the World - DDU (Delivery Duty Unpaid)

Countries outside of the those listed will be charged £30 GBP for shipping and will be Delivered Duty Unpaid.

Oceania

  • Australia
  • Fiji
  • New Zealand
Asia
  • Azerbaijan
  • Bahrain
  • Brunei
  • Cambodia
  • China
  • Hong Kong SAR China
  • India
  • Indonesia
  • Israel
  • Japan
  • Jordan
  • Kuwait
  • Laos
  • Lebanon
  • Macao SAR China
  • Malaysia
  • Maldives
  • Oman
  • Philippines
  • Qatar
  • Russia
  • Saudi Arabia
  • Singapore
  • South Korea
  • Sri Lanka
  • Taiwan
  • Thailand
  • United Arab Emirates
  • Vietnam
South America
  • Argentina
  • Brazil
  • Caribbean Netherlands
  • Chile
  • Colombia 
Central America
  • Antigua & Barbuda
  • Aruba
  • Bahamas
  • Barbados
  • Bermuda
  • British Virgin Islands
  • Cayman Islands
  • Costa Rica
  • Cuba
  • Dominican Republic
  • El Salvador
  • Grenada
  • Jamaica
  • Martinique
  • Montserrat
  • Panama
  • Sint Maarten
  • St. Barthélemy
  • St. Kitts & Nevis, St. Lucia
  • St. Martin
  • St. Pierre & Miquelon
  • St. Vincent & Grenadines
  • Trinidad & Tobago
  • Turks & Caicos Islands 
Africa
  • Egypt
  • Kenya
  • Mauritius
  • Morocco
  • Nigeria
  • Seychelles
  • South Africa
  • Tunisia 

US Territories

  • Hawaii
  • Palau
  • Puerto Rico
  • US Virgin Islands
  • Armed Forces Americas
  • Armed Forces Europe
  • Armed Forces Pacific

Canada and Mexico

 

DDU (Delivery Duty Unpaid)

We ship to some destinations DDU (Delivery Duty Unpaid) basis which means all relevant import taxies and duties are not included in the final purchaseAs the customer you will get contacted by customs once the shipment arrives, and will have to settle any charges in order for customs to release the shipment and it will then be delivered to you the customer.